MobiCash

Grameenphone brings you yet another technological marvel- MobiCash Ticketing! With MobiCash Ticketing service, you can buy Intercity Train tickets in advance from your own mobile phone! You don't need to stand in the long queues, overcome lots of hassles to collect a railway ticket. You can sit at the comfort of your own home and stop worrying about collecting train ticket for you upcoming journey. We want you to stay close to your dear ones and hence MobiCash ticketing is for you.

Customer registration:

Type TKET from your GP mobile phone and send to 1200. In the reply SMS, you will get your PIN and other instructions. Change the PIN (dial *777*3*2*Default PIN*New PIN of 4 digit*New PIN of 4 digit# from your mobile). Those who are already paying utility bills through BillPay service from their mobiles, need not do this registration process.

Booking:

You can book tickets of selected route. But you have to purchase your 'Booked' ticket within 30 minutes or else your booked ticket will be released for others to buy.

Steps for Booking:

  • Dial *131*1# from your mobile
  • Type Journey Date by pressing Answer button and then press Send. (if your journey date is 15 September type 15, if it is 05 September type 05)
  • Type the number beside your preferred Start Station by pressing Answer button and then press Send
  • Type first 3 characters of your Destination Station. You will be presented with a list of stations. Type the number beside your preferred Destination Station by pressing Answer button and then press Send
  • Select your train (type the number beside your preferred Intercity Train by pressing Answer button and then press Send)
  • Select your Ticket Class (type the number beside your preferred Train Ticket Class by pressing Answer button and then press Send)
  • Select Ticket Option as per your need (type the number beside your preferred ticket option combination)
  • Press '1' to confirm Booking (Press '2' to reject)
  • You will receive a SMS with the Booking Code and necessary amount in BDT

Steps After Booking:

  • Get necessary refill in your 'MobiCash Refill' within 30 minutes of Booking from any Grameenphone Center or any BillPay marked outlet.
  • Dial *131*2# from your mobile
  • Type the Booking Code you received in previous SMS
  • Insert your PIN number
  • Press '0' to confirm
  • You will receive an e-Ticket number in SMS. Save the e-Ticket number sent to you which you will have to show at selected 'MobiCash' branded booth at railway station or selected Grameenphone Centers (GPC) to collect paper-based ticket. Please collect your paper-based ticket at least 1 hour before the departure of train.

Direct Purchase of E-Ticket:

If you already have 'MobiCash' balance in your charge account, you can directly purchase e-ticket without booking. If you know the train ticket price, you can calculate the total amount needed. Consider 20 taka service charge per seat while calculating the total amount.

Steps for Direct Purchase (without Booking):

  • Dial *131*3# from your mobile
  • Insert your PIN number
  • Type Journey Date by pressing Answer button and then press Send. (if your journey date is 15 September type 15, if it is 05 September type 05)
  • Type the number beside your preferred Start Station by pressing Answer button and then press Send
  • Type first 3 characters of your Destination Station. You will be presented with a list of stations. Type the number beside your preferred Destination Station by pressing Answer button and then press Send
  • Select your Train (type the number beside your preferred Intercity Train by pressing Answer button and then press Send)
  • Select your Ticket Class (type the number beside your preferred Train Ticket Class by pressing Answer button and then press Send)
  • Select Ticket Option as per your need (type the number beside your preferred ticket option combination)
  • Press '1' to confirm Booking (Press '2' to reject).
  • You will receive an e-Ticket number in SMS. Save the e-Ticket number sent to you which you will have to show at selected 'MobiCash' branded booth at railway station or selected Grameenphone Centers (GPC) to collect paper-based ticket. Please collect your paper-based ticket at least 1 hour before the departure of train. 

Disclaimer:

  • A service charge of 20 taka will be applicable for each seat purchased through 'MobiCash' Ticketing service.
  • A customer can perform two transactions from a single mobile number in a month.
    >> In each transaction customer can purchase 1 to 4 seats, like before.
    >> In a particular destination, customer is allowed to perform a single transaction (1 to 4 seats) in a month. Example: If a customer perform a transaction from Dhaka-Chittagong on 20th February’11, he won’t be allowed to perform another transaction for the same route (Dhaka-Chittagong) in February’11. But he can perform another transaction from Chittagong-Dhaka.
  • From now on customers can purchase advance three (03) days ticket before journey day. For example, tickets for journey date 20th February will open on 17th February.
  • Ticketing time will be 9:00 AM to 10:00PM.
  • Tickets purchased through 'MobiCash' ticketing service is not transferrable to others. This service is solely dependent on the availability of tickets in Bangladesh Railway.
  • Bangladesh Railway authority reserves the right to cancel the ticket at any time. Their authority will be deemed as Final. For refund of ticket, regular Bangladesh Railway practices and rules will be followed and Bangladesh Railway Authority's decision will be the final.
  • A customer MUST collect the paper-based ticket from designated booth at railway stations at least 1 hour prior to the departure of train. Printed tickets can also be picked up from selected GPCs. Please consider GPC operational hours (9am-7pm) and travel time for picking the printed tickets from GPCs.
  • Through 'MobiCash' Ticketing service, one can purchase tickets 3 days in advance of departure. No booking will take place 12 hours before the departure but customers can Direct Purchase up to 6 hours prior to departure. No e-ticket will be sold through mobile from 6 hours before departure.
  • If the 'MobiCash' balance cannot be used to buy an e-ticket, then it can be used for BillPay, Flexiload and to purchase train ticket later.
  • List of GPCs from where printed tickets can be picked:

Dhaka:

Grameenphone Centers at Motijheel, Gulshan, Farmgate, Mirpur, Dhanmondi

Chittagong:

Grameenphone Centers at Agrabad and GEC

Rajshahi:

Grameenphone Center at Natore Road, Rajshahi

Sylhet:

Grameenphone Center at Airport Road Amborkhana, Sylhet

Khulna:

Grameenphone Center at 181, Khan-A-Sabur Road, Khulna

Bill Pay Grameenphone

Grameenphone's BillPay service brings you a hassle free and secure electronic solution to pay your utility bills. Now you can easily pay utility bills from your nearest BillPay authorized shop or through your own GP mobile seven days a week anytime and from anywhere.

Which Utility bills can you pay through BillPay?

 Utility Company Area
PDBChittagong, Cox'sbazar, Rangamati, Khagrachari, Sylhet, Moulvibazar, Sunamganj, Rajshahi, Sirajganj, Pabna, Naogaon, Bogra
 DPDC (Ex-DESA)    Dhaka
 DESCODhaka
 Titas GasGreater Dhaka (where Titas Gas connection is available)
Jalalabad GasGreater Sylhet
Bakhrabad GasChittagong, Comilla, Feni, Noakhali
Karnaphuli GasChittagong
Chittagong WASAChittagong Metro area

What are the key benefits of paying through the BillPay service?

Availability: with over 4000 BillPay marked shops all over Bangladesh, a bill payment point is right next to your doorstep. Simply ask your nearby shops or look for a BillPay marked outlet in your area and visit the retailer for detailed information about BillPay and make a secure yet simple over the counter payment for the utility bills named above. You can also pay your bill through a GP subscribed handset by opening a mobile wallet and cashing in from your BillPay retailer.

Convenience: standing in long queues and trying to make a bill payment within limited working hours of other traditional means of utility bill payments is now in the past. BillPay subscribers can enjoy long opening hours of BillPay outlets making an over the counter payment and BillPay subscribers using their own GP subscribed handset can pay a bill anytime and from anywhere. So no more waiting in long queues and loss of productive hours!

Security: BillPay is a highly secure service, monitored strictly by Grameenphone Ltd. and our utility partners. BillPay is a completely automated and electronic mobile bill payment service. Payments are made instantly and customers are sent a confirmation SMS as soon as payment is received in our system.

How can you pay bills from your GP Mobile?

To avail this service, you need to register through SMS by typing Reg followed by a space and then typing the company code followed by another space and then typing the bill account number. Send this message to 1200. For example:
 Utility Company What to type in SMS Note
 PDB Reg BPDB 12345678* Here 12345678 is a sample account number
DPDC (Ex-DESA) Reg DPDC 12345678* Same
DESCO  Reg DSCO 12345678* Same
Titas Gas Reg TTAS 12345678* Same
Chittagong WASA  Reg CWSA 12345678* Same
Bakhrabad Gas Reg BGSL 12345678*To get 12-digit BGSL account number, take help from your retailer or Call 1200 from your GP mobile or Call 01713234567 from any other number
Karnaphuli GasReg KGDCL 12345678*To get 12-digit KGDCL account number, take help from your retailer or Call 1200 from your GP mobile or Call 01713234567 from any other number
Jalalabad GasReg JGSL 12345678*To get 9-digit JGSL account number, take help from your retailer or Call 1200 from your GP mobile or Call 01713234567 from any other number
Here, "12345678" is an example of the account number. You need to type the account number of the particular utility company you are paying the bill for.
As soon as registration is complete, change the PIN number sent from the System. You can then start paying your utility bills from any Grameenphone authorized BillPay shop.
You can also visit a BillPay marked shop for registration and bill payment through an authorized retail agent.

What if your utility company says that your bill has not been paid?


Grameenphone is by your side in any difficulty. We also stand by you in case any dispute arises from your utility company regarding any of your payments through BillPay; to get such assistance just call the BillPay Call Center, 1200 (from any GP number) or 01713-234567 (from any other number). In addition, you can also use any of our Customer Service options for any service related query or complaint.
Just visit any of our 5000+ authorized BillPay marked shops with your Bill copy, Bill Book or SMS notification and ask for the service. You will receive a confirmation message on your or your associated mobile immediately after you register. Enter your details in the retailer’s transaction log book, pay your bill and once you receive the confirmation message of payment, collect your bill with a seal on your bill, a signature and date.

What is the service charge for making a bill payment for using BillPay?

Bill AmountService ChargeBill AmountService Charge
Upto BDT 400BDT 5BDT 1501 TO BDT 5000BDT 15
BDT 401 to BDT 1500BDT 10BDT 5001 or moreBDT 25

How to change your default PIN from a GP subscribed handset?


Dial *777# to get menu:
Billpay PIN changing process

How to pay a utility bill from a GP subscribed handset?


Dial *777# to get menu:
Utility Bill Payment through GP BillPay service